Global-Z

International Contact Data Hygiene Services

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Privacy Policy, Trademarks, and Terms of Use

Our postal address is:

Global-Z International
P.O. Box 1524
Bennington, VT 05201, USA

Statistical Information Collected by Global-Z

During your visit to the Global-Z Website, our Web server will automatically collect certain non-personal information about your visit. This information will be used only for internal purposes as part of an effort to assess and improve our website, as well as to market Global-Z International services to prospective clients visiting our website. The information will not be transferred or disclosed to any third party. This non-personal statistical information may include the dates and times of visits to our site, the web sites from which individuals link our site, the type of browsers being used, any keywords used to locate our site, the domain name, Internet Service Provider (ISP), and/or corporate network name on which individuals connect to the internet, and information on which pages are viewed when visiting our site.

What are cookies and how does Global-Z use them?

Global-Z’s website may place a “cookie” on the browser of your computer to store and track information about you while you are on our Website. A cookie can be used to tell when your computer has contacted our Web site; we may also use the information for purposes such as measuring certain traffic patterns. We may also use cookies to track your progress on our site. You may opt out of the cookies delivered by Global-Z by changing the setting on your browser. Please be aware that this will disable all cookies delivered to your browser, not just the ones delivered by Global-Z. Children under 13: Do not send any information about yourself to us, including information such as your name, address or e-mail address. In general, we do not knowingly collect personally identifiable information from children under 13. In the event that we learn that we have collected any personal information from a child under the age of 13 without verification of parental consent, we will delete that information from our database as quickly as possible.

Personal Data Collected by Global-Z

If you explicitly request information about Global-Z, we may also collect personal information that you provide, including, but not limited to your name, company, address, phone, fax, and email address. We will use this information solely for the purpose of providing information to you regarding Global-Z’s products and services. Under no condition will we disclose, sell or transfer any personal information to any third party without your expressed permission. If you have provided us with your personal contact information and you do not wish to receive information from Global-Z via email or mail, please let us know by contacting us at the address listed above.

Personal Information Collected from Consumers and Businesses in the European Union and Switzerland

Global-Z complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Global-Z has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

As pertains to the Privacy Shield Principles, Global-Z acts as a Data Processor on behalf of Global-Z’s clients, and each of Global-Z’s clients acts as a Data Controller. Global-Z processes personal information on behalf of its clients only as specified by explicit instructions provided to Global-Z by its clients. Global-Z will not transfer or disclose personal data to any third party, except as explicitly requested by Global-Z’s clients and only for the purposes for which it was intended. In the absence of written instructions from its clients, Global-Z will not be liable for the actions of the Data Controller. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks, Global-Z International is potentially liable.

Global-Z also adheres to the Privacy Promise of the DMA.

 

Data Security and Access

All data collected, processed and stored by Global-Z, either for its own purposes or on behalf of its clients, is protected by industry-standard security measures to protect the integrity and confidentiality of the data, and to prevent the loss, misuse or alteration of this information. Security measures include the use of data encryption technology, internet firewalls, and physical and electronic access restrictions. Access to data is permitted to specific Global-Z employees only as necessary to perform the data processing services required by Global-Z’s clients.

Individuals may request that Global-Z disclose what if any personal information Global-Z collects and stores about that individual, and may request that the information be amended or corrected if it is deemed inaccurate.  Likewise, any Global-Z client may request that personal information about its customers be corrected or amended.  To submit a request, contact Global-Z directly via email, phone, or in writing, clearly stating the purpose of the request.  In order to protect the privacy of personal data, prior to processing any such request Global-Z will require individuals and organizations to provide proof of identity.  When processing these requests, no personal information will be disclosed to any third party.  All such requests will be processed within a reasonable time frame.

Global-Z may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.  In the event of any such disclosure request, if Global-Z is party to any contract that requires us to notify the contracting party of the disclosure request, and/or to provide the contracting party with an opportunity to contest any such disclosure request, we will make every effort to comply with any such contractual requirement.

 

Complaint Resolution

Questions, comments or complaints about Global-Z’s Privacy Statement or data collection and processing practices can be emailed to privacy@globalz.com, or mailed to Global-Z International, PO Box 1524, Bennington, VT, 05201 USA.

DMA Privacy Sheild

Global-Z has further committed to refer unresolved Privacy Shield complaints to the DMA an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit the DMA for more information or to file a complaint. The services of the Direct Marketing Association are provided at no cost to you.

Further information about their programs is available at https://thedma.org/resources/consumer-resources/privacyshield-consumers/. In addition, consumers may register and/or otherwise contact the DMA Privacy Shield/Safe Harbor Line at:

DMA Privacy Shield

1333 Broadway, Suite #301

New York, NY 10018

In the event complaints to Global-Z and DMA do not result in a satisfactory resolution, a consumer may seek binding arbitration. Additionally, if the consumer has a national security concern, you can contact the Ombudsperson at the Department of State at http://www.state.gov/s/ombudsman/.

Enforcement

Global-Z is subject to the investigatory and enforcement power of the Federal Trade Commission. You may also contact the Federal Trade Commission at https://www.ftccomplaintassistant.gov/, or via phone at 202-382-4357.

Information Security Management System (ISMS) Policy

Information is a valuable corporate asset. Business continuity is dependent on its confidentiality, integrity and continued availability. As such, steps will be taken to protect information assets from unauthorized use, modification, disclosure or destruction, whether accidental or intentional. The protection and integrity of these assets is a basic management responsibility and will be in line with regulatory, legal and contractual requirements.

Information Security and Awareness training will be made available to all staff.

Top Management will establish information security objectives through its framework of Key Success Factors and Key Performance Indicators, and will regularly measure progress towards meeting these objectives.

Top Management is responsible for identifying and protecting information assets within their assigned area of management control and ensuring that these assets are used for management approved purposes only.

Top Management will define, implement and manage a risk assessment process to measure and manage the risk associated with the information assets. All employees must understand their obligations to protect these assets and implement security practices and procedures that are consistent with the company’s Information Security Management System (ISMS).

Top Management is committed to the development of an ISMS that will satisfy all applicable information security requirements, including those specified in ISO/IEC 27001:2013.

Top Management is committed to the continual improvement of the ISMS, and as such the ISMS will support the identification and recording of variances from established security practice, and the initiation and resolution of corrective actions.