Global-Z Extends its Focus on Data Privacy and Data Security
with ISO/IEC 27001, GDPR, EU-U.S. Privacy Shield, and Swiss-U.S. Privacy Shield Compliance

BENNINGTON, VT and HERNDON, VA, July 10, 2018  –  Global-Z International, a leader in global customer master data management solutions, has achieved certification for its Information Security Management System (ISMS) under the ISO/IEC 27001:2013 standard.  Compliance and certification to the standard were verified through an in-depth assessment by BSI, an independent third-party certification body.  The certification validates that Global-Z has successfully implemented comprehensive information security practices that protect its customers and their sensitive information in accordance with internationally-recognized standards.

“Protecting our clients’ sensitive information is of paramount importance, as our customers are well aware of the increasing consumer demand for data protection and privacy,” explained Dimitri Garder founder and CEO of Global-Z.  “By independently certifying our Information Security Management System, we demonstrate assurance in the marketplace that we have implemented best-in-class security practices and that we are doing everything we can to keep our clients’ data safe.”

To achieve the certification, Global-Z had to prove that it has a systematic and ongoing approach to managing sensitive company and customer information.  This comprehensive approach encompasses the people, processes and IT systems by applying a risk management process.  ISO/IEC 27001:2013 is the most widely recognized global standard for management of information security.

Because Global-Z works with customer data in countries representing 98.9% of the world’s population, the company chose BSI as its partner for the assessment and certification.  BSI is world-renown for its expertise with global standards, and has clients in 193 countries.

“Global-Z International is to be congratulated on their certification,” stated Carlos Pitanga, Chief Operating Officer of BSI Group America Inc. “Implementing and complying to ISO/IEC 27001 requires an enterprise-wide commitment to protecting customer information and with the standard’s requirement for continual improvement, Global-Z International will be strengthening the resilience of the organization.”

The ISO/IEC 27001:2013 certification is an integral part of Global-Z’s ongoing effort to implement world-class confidentiality and data security practices.  In addition to certifying to the ISO standard, Global-Z is compliant with the EU’s General Data Protection Regulation (GDPR), and self-certifies with the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield frameworks.

About Global-Z  International  

Global-Z International is a leader in global customer master data management solutions.  The company works with many of the world’s largest and most successful brands, delivering international data quality solutions for their marketing, customer relationship management and master data management needs. Global-Z was founded in 1989 and is headquartered in Bennington, Vermont with offices and operations in the US, Canada, EU, and Japan.

About BSI

BSI (British Standards Institution) equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. From assessment, certification and training to software solutions, advisory services, and supply chain intelligence, BSI provides the full solution to facilitate business improvement and help clients drive performance, manage risk and grow sustainably. Through the passion and expertise of our people, BSI embeds excellence in organizations across the globe to improve business performance and resilience. BSI’s influence spans across multiple sectors with particular focus on Aerospace, Automotive, Built Environment, Food, Retail, Healthcare, and IT.

 

As it prepares for its next phase of expansion, data quality vendor Global-Z International announces the appointment of Roger Matus to the newly created position of Vice President, Global Marketing.  In this role, Matus will be tasked with growing the awareness of Global-Z world-wide and will oversee all aspects of brand communications, product marketing, new product strategy, and demand generation.

“As we enter the next phase to grow in the multi-billion dollar data quality marketplace, Global-Z continues to attract the top talent in the industry”, said Dimitri Garder founder and CEO.

Matus joined Global-Z from artificial intelligence company Neurala, where as Vice President of Products and Markets, he led the roll-out of the company’s products to Fortune 50 companies and a global audience. He was also Executive Vice President of Nellymoser, an innovator in print-to-mobile technology for the publishing industry, and Vice President of Marketing for Dragon Systems, the leader in speech recognition software.  He has an MBA from the University of Chicago, an MS in Engineering from Boston University, and a BA from Syracuse University.

“We are extremely excited to have such a seasoned executive as Roger Matus joining our team,” said Ted Haas, Chief Marketing Officer of Global-Z.  “Roger brings to Global-Z not only strong global marketing expertise but also a strong track record in expanding markets for technology companies.”

“As large companies increasingly rely upon their in-house databases to make predictions, and for enterprise customer communications, I believe that the market for Global-Z’s data quality services will expand dramatically.  Global-Z’s ability to customize data hygiene services at scale for complex environments will make the company a critical partner in the customer’s growth.  I am thrilled to be a part of it,” Matus said.

During his free time, Matus likes to take advantage of everything the Berkshires has to offer, including yoga, hiking, concerts, and theater.

ABOUT GLOBAL-Z INTERNATIONAL

Global-Z International is focused on improving customer data quality and intelligence in global markets. Today Global-Z serves some of the largest global enterprises with customized international data quality solutions for their marketing, CRM migration and master data management needs. Global-Z International, Inc., was founded in 1989 and is headquartered in Bennington, Vermont with offices and operations in the US, Canada and Japan.

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Canada_flagGlobal-Z would like to remind our clients and contacts who use Canada Post’s National Change of Address (CNCOA) Mover Data services that your annual NCOA Terms of Use agreement may be up for renewal. This can be renewed by contacting Canada Post directly and requesting your ID renewal.

An ID is valid for 12 months and you must re-accept Terms of Use before its expiry to avoid service interruptions. Please continue to ensure that all recipients of CNCOA Mover Data in your organization are aware of and understand the Terms of Use.

For more information on the changes made to Canada Post’s CNOCA services you can read our past blog post here. You can also visit the Canada Post website here.

If you have any questions or concerns about you CNCOA status, please don’t hesitate to Contact Us.

EU-US Privacy ShieldBENNINGTON, VT, September 20th, 2016 — Global-Z International Inc., a leader in global data quality, today announced their plans to self-certify with the new Privacy Shield program.

The European Commission (EC) adopted EU-U.S. Privacy Shield last July 2016. The new Privacy Shield framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States, as well as bringing legal clarity for businesses relying on transatlantic data transfers.

“Our European data quality services are central to giving our clients the best solutions possible, said Dimitri Garder, Global-Z Founder and CEO. “We feel the new Privacy Shield certification is an important component to assuring data security and privacy.”

For detailed information on the Privacy Shield regulations you can refer to our post here. We also include a post covering Privacy Shield’s most frequently asked questions.

 

About Global-Z International

Global-Z International was founded in 1989 focused on improving customer data quality and intelligence in global markets. Today Global-Z serves some of the largest global enterprises with customized international data quality solutions for their marketing, customer relationship and master data management needs.

Global-Z International, Inc., is headquartered in Bennington, Vermont with offices and operations in the US, Canada and Japan.

For more information, please contact Paul Harris at:

+1.802.445.1011 Ext. 215

Phone +1.802.445.1016 Fax

pharris [at] globalz [dot] com

 

 

EU-US Privacy Shield(Note: This article is an update on our first article about Privacy Shield posted in the February  2016 edition of GZ News.)

~by Paul Harris, Marketing Director

On July, 12th 2016 the European Commission (EC) adopted the new EU-U.S. Privacy Shield. The new Privacy Shield framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States, as well as bringing legal clarity for businesses relying on transatlantic data transfers.

Global-Z CEO and Co-Founder Dimitri Garder said: “In the upcoming weeks and months we will update our clients and partners regarding how the new Privacy Shield framework will impact our global data processing solutions.”

According the press release issued by the European Commission, EU-U.S. Privacy Shield is based on the following principles:

  • Strong obligations on companies handling data. The U.S. Department of Commerce will conduct regular updates and reviews of participating companies, to ensure they follow the rules they submitted themselves to. If companies do not comply with them, they face sanctions and removal from the list. The tightening of conditions for the onward transfers of data to third parties will guarantee the same level of protection in case of a transfer from a Privacy Shield company.
  • Clear safeguards and transparency obligations on U.S. government access. The US has given the EU assurance that the access of public authorities for law enforcement and national security is subject to clear limitations, safeguards and oversight mechanisms. Everyone in the EU will, also for the first time, benefit from redress mechanisms in this area. The U.S. has ruled out indiscriminate mass surveillance on personal data transferred to the US under the EU-U.S. Privacy Shield arrangement. The Office of the Director of National Intelligence further clarified that bulk collection of data could only be used under specific preconditions and needs to be as targeted and focused as possible. It details the safeguards in place for the use of data under such exceptional circumstances. The U.S. Secretary of State has established a redress possibility in the area of national intelligence for Europeans through an Ombudsperson mechanism within the Department of State.
  • Effective protection of individual rights: Any EU citizen who considers that their data has been misused under the Privacy Shield scheme will benefit from several accessible and affordable dispute resolution mechanisms. Ideally, the complaint will be resolved by the company itself; or free of charge Alternative Dispute resolution (ADR) solutions will be offered. Individuals can also go to their national Data Protection Authorities, who will work with the Federal Trade Commission to ensure that complaints by EU citizens are investigated and resolved. If a case is not resolved by any of the other means, as a last resort there will be an arbitration mechanism. Redress possibility in the area of national security for EU citizens’ will be handled by an Ombudsperson independent from the US intelligence services.
  • Annual joint review mechanism: the mechanism will monitor the functioning of the Privacy Shield, including the commitments and assurance as regards access to data for law enforcement and national security purposes. The European Commission and the U.S. Department of Commerce will conduct the review and associate national intelligence experts from the U.S. and European Data Protection Authorities. The Commission will draw on all other sources of information available and will issue a public report to the European Parliament and the Council.

Next steps: Privacy Shield framework will be published in the US Federal Register. The U.S. Department of Commerce will start operating the Privacy Shield. Once US companies have had an opportunity to review the framework and update their compliance, companies will be able to certify with the Commerce Department starting August 1st. Companies should assess Privacy Shield’s impact on their EU-U.S. data transfer strategy. In particular, there is a limited “grace period” available in that companies that self-certify within two months of Privacy Shield’s effective date will be given a nine month transitional period to address relationships with third parties.

Please see the US International Trade Administration’s press release for additional information.

Global GenderBENNINGTON, VT.,  April 20th, 2015 — Global-Z International recently launched a new Global Name Standardization Solution that services all countries in the world. The new service is a best-in-class solution that provides valuable information to clients who care greatly about the user experience and want to get the gender references right. Global Name Standardization will identify, with a high rate of accuracy, the gender of all records in large global datasets.

The driving use case for this new solution is to clean up messy name data in order to improve data record matching rates.  Another service benefit is to improve the presentation of name information for CRM and direct marketing content.

Many improvements have been made to the Global Name Standardization solution that makes it the most competitive service in the global market. Some of the major improvements include:

  • Updated global name reference data;
  • Improved statistical data on usage of names of given gender;
  • Language-specific gender usages;
  • Usage from census information and additional sources of name data.

“We are advancing the global capabilities to a level of sophistication that some domestic solutions have had for awhile,” said Dimitri Garder, Global-Z’s CEO. “This is part of an ongoing evolution of our customer contact data solutions,” Garder added.

The Global Name solution also includes some unique features that have some exciting and potentially powerful use-cases. These features include:

  • Unisex name identification. This can be used when you have names in the data that tend to be male in one language, but female in another. The name “Jean” is a classic example. “Jean” is a female name in the English language but in French culture, it’s a male name.
  • Alternate name spelling conversions to common names. An example for this use case is the nick-name “Will” can be swapped for the given name of “William.”
  • First and last name swap ability. This feature can swap first and last names if they are reversed based on a statistically assessment of likelihood. Example: “Smith, John” we will changed for “John, Smith.”
  • Name Culture of Origin Identification. The feature can determine statistical likelihood of a names culture of origin.

“We are excited to add this new name solution to complement our suite of growing services,” said Garder.

About Global-Z International

Global-Z International was founded in 1989 focused on improving customer data quality and intelligence in global markets. Today Global-Z serves some of the largest global enterprises with customized international data quality solutions for their marketing, customer relationship and master data management needs.

Global-Z International, Inc., is headquartered in Bennington, Vermont with offices and operations in the US, Canada and Japan.

For more information, please contact Paul Harris at:

+1.802.445.1011 Ext. 215

Phone +1.802.445.1016 Fax

pharris [at] globalz [dot] com

www.globalz.com

 

 

Japan_FlagBENNINGTON, VT., December 17th, 2015 — Global-Z International recently announced its brand new name gender assignment capabilities for the country of Japan. The new gender assignment technology is a best-in-class solution that provides valuable information to businesses who manage Japanese customer data. Global-Z’s service will identify, with a high rate of accuracy, the gender of all records in Japanese datasets.

At the core of Global-Z’s Japan Gender assignment technology is a new name database that contains millions of gender-identified name records. This dataset, along with Global-Z’s proprietary matching technology, improves accuracy and match rates during a database cleanse and helps identify who is male and who is female.

“Nobody in the market has a better Japan gender service,” said Ed Barbeau, Global-Z’s VP of Operations. “This service gives our clients the valuable insight needed to better understand the gender demographics of their Japan data. That kind of knowledge is powerful for any global marketer or company who focuses on the importance of data quality.”

Barbeau stated that this new service is quick and easy for brand new clients to set up. If existing customers are interested, the launch will require minor to no changes in their application protocol interface (API).

Global-Z’s Japan Gender cleansing service processes data in both Kanji and Katakana language sets, a valuable feature that enables the solution to cover the entire Japanese population.

“This is a one-of-its-kind solution for the Japan market,” Barbeau added. “It’s the kind of innovation that our clients expect from the leader in the global contact data quality market.”

About Global-Z International

Global-Z International was founded in 1989 focused on improving customer data quality and intelligence in global markets. Today Global-Z serves some of the largest global enterprises with customized international data quality solutions for their marketing, customer relationship and master data management needs.

Global-Z International, Inc., is headquartered in Bennington, Vermont with offices and operations in the US, Canada and Japan.

For more information, please contact Paul Harris at:

+1.802.445.1011 Ext. 215

Phone +1.802.445.1016 Fax

pharris [at] globalz [dot] com

www.globalz.com

lists_globe~by Paul Harris, Sales & Marketing

Global-Z International would like to make you aware of a significant change in rules governing personal data transfer between the United States and the European Union (EU).

EU law requires that companies exporting citizens’ personal data do so only to countries providing a similar level of legal protection for that data. In the case of the U.S., the exchange of personal data has been covered by the Safe Harbor Privacy Principles, which the European Commission ruled in July 2000 provide adequate protection.

The new ruling, handed down on October 6th, 2015, has made the current Safe Harbor agreement invalid.

We want you to be aware that:

  • Global-Z has had Safe Harbor Certification since 2001.
  • Global-Z has been monitoring personal privacy issues and we are aware of the European Union Court ruling.
  • We are working with our legal advisors and the US DMA to monitor developments including the activities/response of the US Department of Commerce.
  • Global-Z does not expect this ruling to impact our operations or our services to our customers.
  • We are confident that the strong contracts and the strict privacy practice we have in place meet the legal protection requirements of the EU.

We want all Global-Z customers, prospects and partners to be aware of these developments and be assured that we will continue to monitor the situation and keep you advised of the ongoing developments. The US Department of Commerce is meeting with EU counterparts to discuss possible solutions.

Feel free to contact your Global-Z representative if you have any questions.

UPU_Logo

BENNINGTON, VT., October 22nd, 2015 — Global-Z International announced today its CEO and Co-Founder, Dimitri Garder, has accepted an invitation to be a guest speaker at a new Global Addressing Conference hosted by the Universal Postal Union (UPU) in Berne, Switzerland, on October, 26th – 27th during the UPU Council of Administration session.

The UPU organized this event with the goal of exploring how to extend access to global address infrastructure. The two-day event will discuss new ways for addresses to be developed and implemented faster and at lower cost, in particular through the use of new technologies.

The conference schedule:

  • Day 1: Will focus on illustrating the economic and social value of address infrastructure; as well as on reviewing innovative solutions and tools that facilitate address management and access to spatial information.
  • Day 2: Will be devoted to building capacities through a hands-on session, focused on real examples of up-to-date, user-friendly addressing system models

“I’m excited to be part of this important discussion,” said Dimitri Garder, Global-Z CEO.          “We are happy to share our 25+years’ experience helping companies improve global address databases and location technologies. Global address access and quality are becoming increasing more important for economic growth as the world markets become more interdependent.”

About Global-Z International

Global-Z International was founded in 1989 focused on improving customer data quality and intelligence in global markets.  Today Global-Z serves some of the largest global enterprises with customized international data quality solutions for their marketing, customer relationship and master data management needs.

Global-Z International, Inc., is headquartered in Bennington, Vermont with offices and operations in the US, Canada and Japan.

For more information, please contact Paul Harris at:

+1.802.445.1011 Ext. 215 Phone

+1.802.445.1016 Fax

pharris [at] globalz [dot] com

www.globalz.com

Canada_flagBENNINGTON, VT., September 10, 2015 — Global-Z International today announced a (GZ_Can2.0 NCOA) new service to help businesses comply with sweeping revisions to the National Change of Address (NCOA) program, slated to take effect Jan. 1, 2016.

As a leading mail service provider for Canada Post, Global-Z works with clients engaged in large-scale data stores used for marketing and other direct mail activity. Global-Z cross-checks a client’s databases against the millions of entries in the NCOA database, modifying or purging incorrect addresses. Using these NCOA-updated lists, Global-Z clients see faster delivery times, better penetration and lower costs associated with undeliverable mail.

Under the new provisions, a company can no longer receive an NCOA “internal” license for its own use. Canada Post will provide NCOA data only to authorized service bureaus, of which Global-Z is among the largest and best-established. “No one is better equipped to support internal Canada NCOA licensees as they implement and integrate these policy changes,” said Ted Haas, Global-Z Chief Marketing Officer.

Largely in response to privacy concerns, the regulations will also require companies to register for the NCOA program and comply with Terms of Use (“Schedule A”) provisions via an internet portal. The new service from Global-Z will fully manage this online process on behalf of clients, guaranteeing compliance by the Jan. 1st deadline.

“We’ll help get our clients confidently in step with the new regulations and back to their day-to-day business without any hassle or disruption,” said Haas.

 

About Global-Z International

Global-Z International was founded in 1989 as a data quality technology leader, focused on serving the growing need for businesses to improve customer data quality and gain critical insights and intelligence in global markets.   Global-Z has become a market leader in its field, and was one of the first companies to introduce worldwide address verification and correction solutions to the marketplace. Today Global-Z serves some of the largest global enterprises with customized international data cleansing solutions for their marketing, customer relationship management and master data management needs.

Global-Z International, Inc., is headquartered in Bennington, Vermont with offices and operations in the US, Canada and Japan.

For more information, please contact Paul Harris at:

+1.802.445.1011 Ext. 215 Phone

+1.802.445.1016 Fax

pharris [at] globalz [dot] com

www.globalz.com