Luxury Retail Customers and CRM

Know Your Customer
Wherever She Shops.

Luxury Retail Customers

Know Your Customer
Wherever She Shops.

You won’t treat her right, if your customer data is wrong.

Global-Z improves the accuracy of customer data
for CRM, CDP, Customer 360, Single Customer View (SCV), and Master Data Management (MDM) projects.

Link to: Trust Your CRM

Trust Your CRM

Be confident that your customer’s information is entered correctly and validated, so that you can trust what is in your CRM or CDP.

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Link to: Data Silos

Integrate Data Silos

Integrate online and brick-and-mortar, multiple geographies, and your lines of business with a common system of reference.

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Link to: Customer 360

Implement Customer 360

Identify, aggregate and link customer data across all of on-line and in-store data with accessible Single Customer Views.

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Link to: Chinese Cross Border Shopping

Delight Across Borders

Create customer experiences that recognize and delight your cross-border luxury shoppers at every touchpoint and in every location.

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85% of luxury sales come from customers already registered in a brand's database.

85% of luxury sales come from customers already registered in a brand's database.

However, much of that customer data is wrong.

Woman with shopping bags

45% of the customer records at a major global luxury brand contained invalid information.

45% of the customer records at a major global luxury brand contained invalid information.

Customer data accuracy,
a combination of data quality and data integration,
is our business.

We will compare your customer data processes to the best quality practices of global luxury brands.  We combine our unique comprehensive understanding of technology, languages, and cultures, to enable you to bring together all of the information you have about your customers across channels, geographies, and product lines.

The result is that you will get more from your investment in your CRM, Customer Data Platform, Single Customer View, and Customer 360 projects.

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We’re the world’s leading customer data experts.

Luxury brands trust Global-Z’s expertise to help them have confidence in their data for complete and actionable customer views.

  • 30 years of international customer data experience
  • All of our subject matter experts have at least ten years of international data quality experience.
  • 24/7 mission critical support
  • Secure and Reliable: ISO/IEC 27001:2013 Certified for Information Security Management Systems. GDPR Compliant, EU-US Privacy Shield, Swiss-US Privacy Shield, ITIL – IT Service Management
ISO 27001 GDPR Privacy Shield

Let’s Start A Project Together.

Contact Global-Z