Customer insights start with your customer data,
unless your data is wrong.
Global-Z is the international customer data expert
for Single Customer View, Customer 360, Customer MDM,
and other customer insight and customer experience applications.
Real-Time Address Verification and Correction
Integrate address verification, correction, and formatting into your website or POS application to improve accuracy at the point of collection with our easy-to-use API.
List Verification, Correction, and De-Duplication
Cleanse and update your list including change-of-addresses (NCOA) to reduce mailing costs, improve analyses, and improve customer relations.
Omni-Channel Customer 360 View
Synchronize all of your systems with the most accurate customer MDM data for a seamless, consistent experience
You Get More From Global-Z
Global Coverage
- More than 98.9% of the world’s population
- More than 20 languages
- 9 character sets from Traditional and Simplified Chinese to Cyrillic, Greek, and Western European (Roman)
- All Universal Postal Union addressing formats around the world
- Localizes and corrects spellings, formats, and diacritics (accent characters)
- Handles misspelled words, typos, and blank fields
- Combines local and Western character sets into a common transliterated database
Omni-Channel Matching
- Reconciles data across online, in store, by post, and over the phone channels for your Customer MDM system.
- Corrects misspelled words, typos, and blank fields.
- Recognizes similar names: It knows that “Chris”, “Christiane”, and “Kris” may be the same person. Checks the statistical likelihood of a name based on country of origin.
- Matches names even when entered in different languages and character sets.
- Knows that the given name and surname may be swapped.
- Standardizes and formats phone numbers. Corrects many types of phone number errors and identifies most mobile phone numbers.
- Standardizes and formats email addresses. Checks for many types of domain errors.
- Can enhance the record with gender information.
Enterprise-Grade Security
- GDPR compliant
- ISO 27001 compliant
- EU-US Privacy Shield
- Swiss-US Privacy Shield
- ITIL – IT Service Management
- Certified Information Privacy Manager
- Certified Information Privacy Professional / Europe
Attentive Personal Service
- Talk to a human, not to a machine
- 24/7 mission critical support
- Subject matter experts who each have a minimum of 10 years of international data quality experience
- Continual inspection of results to improve accuracy and performance
Can’t get enough? There’s more!
- We always use the best available address data. We obtain full postal code databases directly from the postal authorities, even when they cost more
- Proprietary Address Quality Codes classify each address as deliverable, undeliverable, or undetermined.
- United States Postal Service’s CASS Certification with Zip+4
- Canada Post’s SERP Certification
- Official Change of Address information for all countries where available.
What Makes International So Challenging?
Personal Names Around The World
People who create web forms, databases, or ontologies are often unaware how different people’s names can be in other countries. They build their forms or databases in a way that assumes too much on the part of foreign users. This article will first introduce you to some of the different styles used for personal names, and then some of the possible implications for handling those on the Web.
How Quality Brands Improve Data Quality
69% of organizations believe that inaccurate data will undermine their ability to deliver an excellent customer experience. Quality brands treat their customers better. They call them by their correct names. They remember their preferences. They get their addresses correct. They do everything they can to build a relationship. Learn The Six Steps To Improve Customer Data.