Global-Z

International Contact Data Hygiene Services

Get A Free Quote

Privacy Policy, Trademarks, and Terms of Use

Our postal address is:

Global-Z International
P.O. Box 1524
Bennington, VT 05201, USA

INVITATION

Subject to these Terms, Global-Z invites you to explore and enjoy this Website and any marketing campaigns.

PRIVACY POLICY SUMMARY

  • We do not collect Personal Data unless you voluntarily and knowingly provide it to us.
  • The privacy of your Personal Data is of the upmost importance. We will never betray your trust.
  • Your Personal Data is yours. We will never sell your Personal Data.  We will not use it for any purpose other than what you have approved.
  • Your Personal Data is Protected. We take many precautions to secure your Personal Data.

WEBSITE AND MARKETING CAMPAIGN PRIVACY POLICY

We get it.  As data quality people, Global-Z International (“Global-Z”, “our”, and “we”) treats all Personal Data with respect and we are committed to protecting your privacy.  What does that mean for users of the globalz.com websites and marketing campaigns?

This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your Personal Data.  By using the globalz.com websites or interacting with our marketing campaigns, you consent to the data practices described in this Privacy Policy.  If you do not agree with these data practices, then please do not use the websites or interact with the marketing campaigns.

We may update this Privacy Policy from time to time.  It is important for you to check this page for any changes.  We will not send notices when the Privacy Policy is modified.

GDPR

Global-Z is committed to complying with the privacy provisions of The EU General Data Protection Regulation (GDPR) and is making a good faith effort to implement all aspects of the Regulation in its website and marketing campaigns. This Notice sets out how we will treat your Personal Data when we act as the controller of that data and when its processing is governed by the EU General Data Protection Regulation (GDPR).

Your rights:

  • You are entitled to have any inadequate, incomplete or incorrect Personal Data corrected (that is, rectified).
  • You also have the right to request access to your Personal Data (including receiving a copy thereof) as well as additional information about the processing.
  • If we ever process your personal data on the lawful ground of your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Further, you are entitled to have your Personal Data erased, under certain circumstances.

As from May 25, 2018, you also have the following additional rights:

  • Data portability – if ever we rely (as the lawful ground for processing) upon your consent, or the fact that the processing is necessary to perform a contract to which you are party (such as your employment contract), and the Personal Data is processed by automatic means, you have the right to receive all such Personal Data which you have provided us in a structured, commonly used and machine-readable format, and also to require that it be transmitted to another controller where this is technically feasible.  
    • Right to erasure – you are entitled to have your Personal Data erased under specific circumstances, such as where you have withdrawn your consent, where you object to processing based on legitimate interests and we have no overriding legitimate grounds (see below) or where Personal Data is unlawfully processed, provided that applicable law does not provide otherwise.
  • Right to restriction of processing – you have the right to restrict the processing of your Personal Data (that is, allow only its storage) where:
  • you contest the accuracy of the Personal Data, until we have taken sufficient steps to correct or verify its accuracy;
  • where the processing is unlawful but you do not want us to erase the Personal Data;
  • where we no longer need your Personal Data for the purposes of the processing, but you require such Personal Data for the establishment, exercise or defense of legal claims; or
  • where you have objected to processing justified on legitimate interest lawful grounds (see below), pending verification as to whether we have compelling legitimate grounds to continue processing.

Where your personal data is subject to restriction we will only process it with your consent or for the establishment, exercise or defense of legal claims.

  • Right to object to processing (including profiling) based on legitimate interest grounds – where we rely upon legitimate interests to process Personal Data, you have the right to object to that processing. If you object, we must stop that processing unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or we need to process the Personal Data for the establishment, exercise or defense of legal claims, or applicable law requires otherwise.
  • Right to object to direct marketing (including profiling) – you have the right to object to our use of your Personal Data for direct marketing purposes (including profiling).

You also have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work or place of alleged infringement, if you consider that the processing of your personal data infringes applicable law.

You may contact us if you wish to exercise any of your rights in respect of your Personal Data processed in this website or the platform.

PRIVACY SHIELD 

Global-Z participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework, as defined by the U.S. Department of Commerce.  Click for more information on Global-Z and Privacy Shield.   (More about Privacy Shield at the bottom of this page.)

 

INFORMATION WE COLLECT

We do not collect Personal Data unless you voluntarily and knowingly provide it to us. You are free to explore our websites without providing any Personal Data about yourself. When you visit our websites or interact with our marketing campaigns, we may ask you for Personal Data. We do collect Navigational Information from all visitors to our websites and marketing campaigns.

“PERSONAL DATA”

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Data can also include information about any transactions, both free and paid, that you enter into on our websites, and information about you when you interact with our marketing campaigns on the Internet at services such as from Facebook, LinkedIn, Twitter, and Google.

“NAVIGATIONAL INFORMATION”

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

INFORMATION ABOUT CHILDREN 

Our websites and marketing campaigns are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at privacy-(at)-globalz-(dot)-com, so that we may delete the information.

 

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect only in compliance with this Privacy Policy.

We will never sell or knowingly share your Personal Data to any third party.

We may use the Personal Data and Navigational Information to:

  • Operate and improve our websites and marketing campaigns,
  • Improve your browsing experience by personalizing the website and marketing campaigns,
  • Send marketing information to you that we think may be of interest to you.

We post testimonials and comments on our websites and in our marketing campaigns which may include Personal Data.  We obtain specific consent prior to use.

We employ other companies and people to provide services to us.  For example, Personal Data may be stored on services such as HubSpot and Salesforce.  We may also use services to provide marketing assistance, such as in the hosting of our website, sending of e-mail messages, and analyzing data.  In all cases where we share your information with such agents, we seek agents that will adhere to or exceed our privacy and customer data handling policies.

We use social media features, such as the Facebook Like button and Widgets.  These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

We provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process anywhere in the world.

HOW WE TRACK VISITORS TO OUR WEBSITES AND MARKETING CAMPAIGNS

COOKIES

Our website only uses “cookie” technology as a tracking tool. Cookies identify your browser, rather than you and cannot be used by themselves to disclose your Personal Data. Cookies enable us to track the number of page visits from the same computer or browser to be aggregated for statistical purposes.  Cookies do not corrupt or damage your computer, programs, or computer files.

The purpose for which we use cookies is set forth in a banner appearing the first time you land on our website. By continuing to browse on the website, you consent to their use.  Please click for more details on our Cookie Policy.  The page also tells you how you may manage cookies on the most popular web browsers.

PIXEL TAGS

We and our service providers may use pixel tags (also known as “clear gifs”, “web beacons”, “web bugs”, etc.), tracking links and/or similar technology.  Pixel tags are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence.

The purpose for which we use pixel tags are as follows:

  • Track customer response to advertisements and website content so that we may determine what content is effective,
  • We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers’ Personal Data,
  • Better target interactive advertising, enhance customer support and site usability,  and provide offers and promotions that we believe would be of interest to you. Your Personal Data will not be collected apart from what you voluntarily provide us.

PERSONAL DATA RETENTION

We retain Personal Data that you provide us as long as we consider it potentially useful in contacting you about our products and services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information.  We will delete this information earlier if you request that we do so.

We provide you the ability to unsubscribe from all marketing communications. Every time you receive an e-mail, you will be provided with the choice to opt-out of future e-mails by following the instructions provided in the e-mail.

Upon request, we will provide you with information about whether we hold any of your Personal Data.  If you provide us with Personal Data, you have the following rights:

  • To review the user information that you have supplied to us,
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us,
  • To request that your user information not be used to contact you,
  • To request that your user information be removed from any solicitation list that we use,
  • To request that your user information be deleted from our records.

To exercise any of these rights, please send an email to privacy-(at)-globalz-(dot)-com. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

TRADEMARKS

“Global-Z”, the Global-Z logo, gdqName, and “Master Data Quality” are trademarks of Global-Z International.  All rights reserved.  All other trademarks are the property of their respective owners.

WEBSITE AND MARKETING CAMPAIGN LEGAL TERMS OF USE

As you might guess, this section uses more legal language governing how you use the website or marketing campaigns.  Your use of this Website or any Services, and these Terms, will be governed by the laws of the State of New York in the United States of America, without regard to the laws of any jurisdiction that concern conflicts of laws. Any dispute relating to your use of this Website or any Service or the interpretation or enforcement of these Terms will be brought and resolved in state or federal courts located in the State of New York. You consent and submit to the personal jurisdiction of the courts in the State of New York.

As used in these Terms of Use (“Terms”), the term “this Website” means this website, any other Global-Z web page, our marketing campaigns, and all pages and content within the websites and campaigns, including without limitation, all screens, documents, communications, files, text, graphics , elements, designs, logos, images, icons and all other data or information made available by or through the Website (unless otherwise specified herein).

USE AND ACCEPTANCE

Global-Z International (“Global-Z”, “our”, and “we”) provides you with access to this Website, and the services provided by and through this Website (the “Service” or “Services”) subject to these Terms. Please read these Terms carefully. By accessing or using this Website (including without limitation, merely browsing, this Website) or any Service or Services, you agree without restriction to be bound by these Terms and signify your agreement to, and acceptance of, all of these Terms. If you are using this Website on behalf of your employer, you represent and warrant that you are authorized to accept these Terms on your employer’s behalf. If you do not agree to follow and be bound by these Terms, you may not access or use materials from this Website, and you may not use this Website and must exit this Website immediately.

NATURE OF INFORMATION

This Website is presented on an “as is,” “as available,” and “with all faults” basis, without any warranty whatsoever, whether express or implied. You have no assurance, and we make no representations or warranties, that any part of this Website or any information presented in this Website is reliable, accurate, suitable, timely, useful or complete. Under no circumstance will we be liable or responsible to you for any errors or omissions in any information contained in this Website.

GLOBAL-Z INTERNATIONAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, OF ANY TYPE, KIND, NATURE OR DESCRIPTION WHATSOEVER, WHETHER EXPRESS OR IMPLIED AND INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS, WITH REGARD TO ANY INFORMATION CONTAINED IN THIS WEBSITE.

NO LIABILITY

If you choose to use this Website or any of the Services, you must do so at your own risk. Under no circumstance will we be liable to you or any third party for, and you hereby knowingly and voluntarily release us from, any claim relating to, any loss or damage that you might directly or indirectly suffer (including, without limitation, incidental, special, consequential, or punitive damages, lost profits, and damages resulting from lost data or business interruption) as a result of: (a) your use of this Website or any Service, (b) your inability to use this Website or any Service, irrespective of the cause of that inability, (c) any delay in or interruption of your use of this Website or any Service, irrespective of the cause of that delay or interruption, (d) any corruption of any data that is transmitted by you to us via this Website, transmitted by us to you via this Website, or transmitted by us to you by any method whatsoever, (e) your reliance upon any information presented in this Website, (f) your use of any website to which this Website may be linked, your use of any service provided by and through any such website, your reliance upon any information presented in any such website, or your purchase of any product by way of any such website, (g) the transmission of any virus, worm or other corruptive, contaminating or destructive property or device from this Website to any computer that you may use to access or communicate with this Website, (h) any intentional or unintentional disclosure or publication of any information transmitted by you to Global-Z by way of this Website or in connection with any Services, or (i) any other act, omission, matter or thing whatsoever having to do with this Website or any Service.

LINKS

We may include or post links (e.g. “hyperlinks”) in this Website to other websites that are not owned or controlled by us. We are not responsible for the content of such linked websites or any of the products or services offered or provided by or through such linked websites, including information related to our products or services, and you should not consider the posting of any such link as an endorsement by us of the linked website. We make no representations or warranties as to the accuracy or reliability of any information presented in any linked website or any product or service offered by and through any linked website.

FURTHER RESTRICTIONS ON YOUR USE OF THIS WEBSITE

You will use this Website only for lawful purposes. In connection with your use of this Website or any Services, you will not engage in any conduct that, in any manner, inhibits or interferes with the ability of any other user to use this Website or the use of any Services including, without limitation, (i) pretending to be Global-Z or an agent or employee of Global-Z, (ii) misrepresenting your affiliation with Global-Z, (iii) defacing of any portion of this Website, (iv) mirroring this Website or any URL or other identifier connected with this Website, (v) collecting, manipulating or storing data about other users of the Website, or (vi) engaging in any so-called “spamming” activity (including without limitation the transmission of spam, bulk or unsolicited email or other message delivery). You will not communicate with, on or through this Website in any unlawful, harmful, offensive, threatening, abusive, libelous, defamatory, obscene, profane, pornographic, sexually explicit, vulgar, bigoted or otherwise objectionable manner, including, without limitation, any manner that encourages activity that would constitute a criminal offense, give rise to civil liability or violate any law. Your use of this Website and any Service is at the pleasure of Global-Z, and we may terminate your right to use this Website or any Service at any time and for any reason, in its sole and absolute discretion and without notice to you.

YOUR FEEDBACK, COMMENTS, SUGGESTIONS, IDEAS, AND ANY COMMUNICATIONS MADE THROUGH ANY FORM ON THIS WEBSITE

Any information you submit to us through or in connection with this Website is non-confidential and non-proprietary. We cannot guarantee and are not responsible for the delivery or receipt of any such information that you submit through email or through this Website. If you communicate or transmit any ideas, information, concepts, techniques, know-how or materials to us through this Website (including by using the “Contact Us” or email portions of this Website), you hereby grant Global-Z a perpetual, unconditional, unrestricted, irrevocable, fully paid and royalty-free license to use and exploit the same in any manner and for any purpose, without any right to compensation from us and free of all moral, intellectual property , proprietary, trade secret, and other rights.

INTELLECTUAL PROPERTY RIGHTS

All of the intellectual property relating to this Website, including without limitation, copyrights, trademarks, patents, and other rights in and to the content of this Website, belongs to Global-Z. In no event and under no circumstances will any rights or interests in or to any of such intellectual property transfer to you.

Except as otherwise indicated as to the particular content of this Website, this Website is the copyrighted property of Global-Z and is protected by copyright laws, state copyright laws and international treaties. None of the content of this Website may be copied or disseminated by you in any manner. You will not reverse engineer, remove, disassemble, decompile, modify, reproduce, mirror, frame, republish, transcribe, store in a retrieval system or transfer or translate into any electronic, mechanical, computer, photographic, recordation or other media, any portion of this Website, including without limitation, any structure, text, images, graphics, designs, algorithms, object code , source code or creative works. For the avoidance of doubt, you will also not use any “deep-link,” “page-scrape,” “robot,” “spider,” or other automatic device program, algorithm or methodology, to access, copy, acquire or monitor any portion of this Website.

If you use any content or intellectual property relating to this Website that is not allowed under these Terms, you are violating these Terms, and may be violating copyright, trademark, and other laws. In the event that such use and violation occurs, in our sole discretion, your permission to use this Website may be revoked without limiting Global-Z’s other rights in any manner.

INTERNATIONAL USE/EXPORT

This Website can be accessed from countries around the World and may contain references to products or Services that may never be available in your country. This Website is controlled, operated, and administered by Global-Z from its offices and/or divisions both within the United States of America and one or more other countries. We make no representation that the Website or the Services are appropriate or available for use at other locations outside of the United States of America, and access to the Website from territories where the Website or its contents are illegal is prohibited. By using this Website, including without limitation, any Service, product or download that we may make available to you, you represent and certify such use or transaction is in compliance with all import and export laws of the United States of America and your country. If you choose to access the Website, you are solely responsible for complying with applicable law.

SEVERABILITY

If for any reason any provision of these Terms is determined to be unenforceable or invalid, such provision or such part thereof as may be unenforceable or invalid will be deemed severed from these Terms, and the remaining provisions of these Terms will be carried out with the same force and effect as if the severed provision or part thereof had not been a part of these Terms.

NO WAIVER

No waiver of any of these Terms will be deemed a further or continuing waiver of any of these Terms or any other term, condition, policy, or rule included in this Website. All rights not expressly granted in these Terms are reserved by Global-Z.

HOLD HARMLESS

You agree to indemnify and hold Global-Z, its successors, assigns, affiliates, parent or subsidiary entities, and its past, present or future officers, managers, directors, governors, shareholders, partners, members, managers, employees, representatives, agents, and insurers, harmless, from and against claims, losses, costs, damages and liability resulting from your use of this Website or your violation of these Terms or any other term, condition, policy, or rule included in this Website.

NO ADVICE

Global-Z is not engaged in rendering legal, accounting, or other similar advice or professional services. If legal or other professional advice is required, you should seek the services of a competent legal or accounting professional.

HEADINGS

Paragraph or section headings have been used in these Terms for convenience purposes only. They are not a part of the provisions to which they relate and they will not limit the scope of the provisions to which they relate.

MODIFICATION OF CONTENT OR TERMS

Global-Z may add content to this Website, delete content from this Website or modify any of the content of this Website at any time and for any reason without notice to you or any other person.

We may add, modify or amend these Terms at any time and for any reason without notice to you or any other person. Any additions, modifications or amendments to these Terms will be effective immediately upon posting to this Website. You must review these Terms each time you enter this Website. By viewing content on this Website or using this Website, you accept the most recent version of these Terms.

You accept and agree to all other rules and policies related to this Website. You may also be subject to additional terms that may apply when you access certain areas or materials on this Website, by using certain Services, or by following a link from this Website.

PRIVACY SHIELD

 

Personal Information Collected from Consumers and Businesses in the European Union and Switzerland

Global-Z complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Global-Z has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

As pertains to the Privacy Shield Principles, Global-Z acts as a Data Processor on behalf of Global-Z’s clients, and each of Global-Z’s clients acts as a Data Controller. Global-Z processes personal information on behalf of its clients only as specified by explicit instructions provided to Global-Z by its clients. Global-Z will not transfer or disclose personal data to any third party, except as explicitly requested by Global-Z’s clients and only for the purposes for which it was intended. In the absence of written instructions from its clients, Global-Z will not be liable for the actions of the Data Controller. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks, Global-Z International is potentially liable.

Global-Z also adheres to the Privacy Promise of the DMA.

 

Data Security and Access

All data collected, processed and stored by Global-Z, either for its own purposes or on behalf of its clients, is protected by industry-standard security measures to protect the integrity and confidentiality of the data, and to prevent the loss, misuse or alteration of this information. Security measures include the use of data encryption technology, internet firewalls, and physical and electronic access restrictions. Access to data is permitted to specific Global-Z employees only as necessary to perform the data processing services required by Global-Z’s clients.

Individuals may request that Global-Z disclose what if any personal information Global-Z collects and stores about that individual, and may request that the information be amended or corrected if it is deemed inaccurate.  Likewise, any Global-Z client may request that personal information about its customers be corrected or amended.  To submit a request, contact Global-Z directly via email, phone, or in writing, clearly stating the purpose of the request.  In order to protect the privacy of personal data, prior to processing any such request Global-Z will require individuals and organizations to provide proof of identity.  When processing these requests, no personal information will be disclosed to any third party.  All such requests will be processed within a reasonable time frame.

Global-Z may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.  In the event of any such disclosure request, if Global-Z is party to any contract that requires us to notify the contracting party of the disclosure request, and/or to provide the contracting party with an opportunity to contest any such disclosure request, we will make every effort to comply with any such contractual requirement.

 

Complaint Resolution

Questions, comments or complaints about Global-Z’s Privacy Statement or data collection and processing practices can be emailed to privacy@globalz.com, or mailed to Global-Z International, PO Box 1524, Bennington, VT, 05201 USA.

DMA Privacy Sheild

Global-Z has further committed to refer unresolved Privacy Shield complaints to the DMA an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit the DMA for more information or to file a complaint. The services of the Direct Marketing Association are provided at no cost to you.

Further information about their programs is available at https://thedma.org/resources/consumer-resources/privacyshield-consumers/. In addition, consumers may register and/or otherwise contact the DMA Privacy Shield/Safe Harbor Line at:

DMA Privacy Shield

1333 Broadway, Suite #301

New York, NY 10018

In the event complaints to Global-Z and DMA do not result in a satisfactory resolution, a consumer may seek binding arbitration. Additionally, if the consumer has a national security concern, you can contact the Ombudsperson at the Department of State at http://www.state.gov/s/ombudsman/.

Enforcement

Global-Z is subject to the investigatory and enforcement power of the Federal Trade Commission. You may also contact the Federal Trade Commission at https://www.ftccomplaintassistant.gov/, or via phone at 202-382-4357.

Information Security Management System (ISMS) Policy

Information is a valuable corporate asset. Business continuity is dependent on its confidentiality, integrity and continued availability. As such, steps will be taken to protect information assets from unauthorized use, modification, disclosure or destruction, whether accidental or intentional. The protection and integrity of these assets is a basic management responsibility and will be in line with regulatory, legal and contractual requirements.

Information Security and Awareness training will be made available to all staff.

Top Management has established the following information security objectives to guide and help assess the effectiveness of the ISMS:

  1. Risks that would likely put the business at risk of insolvency will be identified and addressed.
  2. The ISMS shall provide a framework to allow customers and suppliers to have confidence in Global-Z’s handling of their information.
  3. The ISMS will be flexible and incorporate responses to emerging regulatory and environmental conditions.

Top Management is responsible for identifying and protecting information assets within their assigned area of management control and ensuring that these assets are used for management approved purposes only.

Top Management will define, implement and manage a risk assessment process to measure and manage the risk associated with the information assets. All employees must understand their obligations to protect these assets and implement security practices and procedures that are consistent with the company’s Information Security Management System (ISMS).

Top Management is committed to the development of an ISMS that will satisfy all applicable information security requirements, including those specified in ISO/IEC 27001:2013.

Top Management is committed to the continual improvement of the ISMS, and as such the ISMS will support the identification and recording of variances from established security practice, and the initiation and resolution of corrective actions.